Privacy Policy

When you contact us, request a quote, or create an account, we may collect:

• Your name, email address, phone number and company name
• Delivery and billing addresses
• The products, quantities, colours and branding options you request, and any notes you add
• Artwork, logos or documents you send us for your order
• Account details, including your name and email address from Google if you choose to sign in with Google

• To respond to your inquiries and quote requests
• To prepare quotations and invoices and fulfill orders
• To arrange delivery
• To communicate with you about your request or order
• To show your requests, documents and order status in your account

We do not sell or rent your personal information to third parties.

This website does not collect payment information. Payment is arranged separately once your order is confirmed.

We use trusted third-party providers to run this website: hosting, a database and sign-in service, an email service to send quotations, invoices and notifications, and Google for optional sign-in. They process your information only to provide these services to us.

We use your browser’s storage to keep items in your cart, show a preview of a request you submitted as a guest, and keep you signed in. We do not use advertising or third-party tracking cookies.

We keep request, quotation and invoice records for as long as needed to serve you and to meet our legal and accounting obligations. Access to customer records and documents is limited to authorised staff.

You may contact us at any time to request access to, correction of, or deletion of your personal information, subject to records we are required to keep by law.

Questions about this Privacy Policy can be sent to hello@inkxcreativesae.com.